Careers at KELA

  • Customer Success Manager

    KELA, the global leader in actionable threat intelligence, is looking for a new Customer Success Manager to join ...

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    Customer Success Manager

    KELA, the global leader in actionable threat intelligence, is looking for a new Customer Success Manager to join the Sales Engineering and Customer Success team. We are seeking an individual that has a proven track record of working in this type of role. Occasional international travel will be required.

    RESPONSIBILITIES:

    • Build strong relationships with new and existing customers
    • Assist with general support, issue management and escalations
    • Deliver on-boarding and ongoing user training
    • Engage with internal stakeholders to represent customer interests
    • Maintain and improve overall service quality for KELA’s customers
    • Engage with a global portfolio of customers

    SKILLS & QUALIFICATIONS:

    • 5+ years of experience in a technical role within cyber security
    • Proven track record in a Customer Success role
    • Fluent English speaker
    • Outstanding verbal and written communication skills
    • Project management skills. Formal project management qualifications preferred.
    • Experience with HubSpot (a plus)
    • Intelligence background in either a vendor, integrator or customer space preferred.

    Apply Now

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    • Marketing Specialist

      KELA, the global leader in actionable threat intelligence, is looking for a new marketing specialist to join the ...

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      Marketing Specialist

      KELA, the global leader in actionable threat intelligence, is looking for a new marketing specialist to join the team in the Tel Aviv office. We are seeking a creative, enthusiastic, and motivated individual to assist in day-to-day operations of our marketing team. If you are looking to expand your marketing career and gain valuable experience, while working alongside a young and vibrant team in the heart of Tel Aviv, apply now!

      RESPONSIBILITIES:

      • Assist in ongoing media outreach (mapping out relevant media outlets and reporters, brainstorming ideas for publication, creating eye-catching and story-telling pitches to send to reporters)
      • Continuously update company marketing material (sales decks, one-pagers, brochures, whitepapers, etc.)
      • Lead email marketing campaigns (experience with email marketing automation tools is a huge plus)
      • Support channel marketing efforts, such as continuously updating partner marketing material, support in partner marketing programs, and assist in marketing needs of global partners and alliances.
      • Assist with the preparation, organization and execution of company events (both virtual and in-person) from large scale conferences to smaller webinars, panels, and roundtables.
      • Work collaboratively with the research team to develop a content strategy plan for blog posts, social media posts, intelligence updates, webinar content, and more.
      • Continually maintain and update company messages on the company's Wordpress-hosted website
      • Assist with social media marketing expansion (Facebook, Twitter, LinkedIn, Instagram)
      • Support marketing requests from the direct sales and channel sales teams

      SKILLS & QUALIFICATIONS:

      • 3+ years of experience in a marketing role in a hi-tech company, preferably cybersecurity (B2B and/or B2G)
      • Mother tongue, or equivalent level English
      • Outstanding verbal and written communication skills
      • Creative eye, not afraid to throw out new ideas to the management
      • Experience with HubSpot (a plus)
      • Experience with Wordpress (a plus)
      • Experience with marketing in the US, European, or Japanese markets (a plus)
      • Familiarity with key cybersecurity and tech news outlets

      Apply Now

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      • Backend Team Leader

        KELA is looking for a talented team leader to join our R&D group. The team is responsible ...

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        Backend Team Leader

        KELA is looking for a talented team leader to join our R&D group. The team is responsible for the entire data collection and analysis processes. As a team leader, you will be responsible for developing new system features from scratch as well as help improving and maintaining existing ones. This includes designing and implementing many different components to best fit the needs, with a holistic approach to the system. You will also help to evolve the team members and build the winning team. Development in the team is done mainly in C# and Python.

        RESPONSIBILITIES:

        • Collect requirements from both the product and from the technical needs that arise when dealing with scraping and collecting large amounts of data from different sources.
        • Research different sources and develop mechanisms to collect data in a reliable and secured way.
        • Responsibility for the team members including training, mentoring and recruiting.
        • Hands-on approach - expected hands-on programming of about 50%

        SKILLS & QUALIFICATIONS:

        • Independent, autodidact and highly motivated
        • Excellent communication and teamwork.
        • 3+ years Hands-on experience with C# .Net.
        • 1+ years Hands-on experience with Python.
        • Experience working with different databases - such as SQL, MongoDB, Elasticsearch
        • Experience working in cloud environment, such as AWS
        • Experience with web scraping - a plus
        • Experience with Javascript development - a plus

        Apply Now

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        • Sales Development Manager ...

          KELA’s Sales Development Manager (UK) wins, maintains, and expands relationships with KELA’s clients and channel partners in ...

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          Sales Development Manager (UK)

          KELA’s Sales Development Manager (UK) wins, maintains, and expands relationships with KELA’s clients and channel partners in the UK. As Sales Development Manager you will be responsible for new business development and achieving sales targets through direct contact with the end customers and channel partners in the territory. The Sales Manager UK represents the entire range of company products and services to assigned customers and partners in the territory. This role reports to the EMEA VP of Sales.

          RESPONSIBILITIES:

          • Meet assigned sales targets and strategic objectives defined for the territory.
          • Establish productive, professional relationships with key personnel in assigned target accounts at large corporations and channel partner levels.
          • Proactively recruit new qualifying partners.
          • Sell through partner organizations to end users in coordination with partner sales resources.
          • Proactively recruit new qualifying partners
          • Manage the entire partner enablement process from start to finish
          • Provide ongoing reporting to senior management on performance and progress in the territory.
          • Drive direct sales opportunities to partners.

          SKILLS & QUALIFICATIONS:

          • Experience selling Cyber Threat Intelligence solutions and services.
          • 3+ years of experience in SaaS sales selling through channel partners.
          • Outstanding verbal, written, sales, and interpersonal skills
          • A knack for building trusted relationships with end customers and partners.
          • History of multitasking and prioritizing your workload to maximize efficiency.
          • Ability to represent KELA and our products with a high degree of professionalism.
          • Prior experience working with distribution or reseller sales models.
          • Must be a team player with a strategic sales and hunter mindset.
          • Remote position, must be located in the United Kingdom.

          Apply Now

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          • Channel Sales Manager

            KELA's Channel Sales Manager wins, maintains, and expands relationships with KELA’s channel partners. As Channel ...

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            Channel Sales Manager

            KELA’s Channel Sales Manager wins, maintains, and expands relationships with KELA’s channel partners. As Channel Sales Manager you will be responsible for achieving sales, profitability, and partner recruitment objectives. The Channel Sales Manager represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused in a partner vertical market. This role reports to the VP of Partnerships

            RESPONSIBILITIES:

            • Establish productive, professional relationships with key personnel in assigned partner accounts.
            • Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
            • Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
            • Sell through partner organizations to end users in coordination with partner sales resources.
            • Proactively recruit new qualifying partners
            • Manage the entire partner enablement process from start to finish
            • Provide ongoing reporting to senior management on partner performance and progress
            • Manage registration process and qualify sales opportunities driven by the channel
            • Support direct sales opportunities to partners from sales whose client wishes to close through the channel

            SKILLS & QUALIFICATIONS:

            • 5+ years of experience in SaaS sales channel partner development
            • Outstanding verbal, written, sales, and interpersonal skills
            • Knack for building trusted relationships with partners and understanding their cadence and specific business drivers
            • History of multitasking and prioritizing your workload to maximize efficiency
            • Ability to represent KELA and our products with a high degree of professionalism
            • Prior experience working with distribution or reseller sales models
            • Must be a team player with a strategic sales mindset.
            • Remote position, must be located in United states.

            Apply Now

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            • Product Manager

              KELA is an award-winning darknet threat intelligence firm with offices in the US, Tokyo, Tel Aviv, and ...

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              Product Manager

              KELA is an award-winning darknet threat intelligence firm with offices in the US, Tokyo, Tel Aviv, and London. We are seeking an enthusiastic and motivated individual to join our growing Product Management team and help us deliver top-quality products to our clients.

              As a product manager, you will own features from A to Z – lead ideation and specifications, work closely with the engineering teams on implementation and help customer success and sales in educating users and facilitating commercial success.

              If you are looking to expand your product career and gain valuable experience, while working alongside a young and vibrant team in the heart of Tel Aviv – apply now!

              RESPONSIBILITIES:

              • Formulate, manage and prioritize the company’s roadmap and backlog for our suite of cyber threat intelligence platforms
              • Create detailed product specifications, wireframes, flows, use cases, and release notes
              • Own delivery of features alongside the engineering team – from planning to deployment
              • Collaborate with the customer success team on creating user manuals and documentation to support end users
              • Work with the marketing team to support the company’s product marketing strategy and plan
              • Communicate directly with end users in order to evangelize and champion KELA’s solution, as well as understand users’ needs and pain points

              SKILLS & QUALIFICATIONS:

              • 2-3 years of experience as a product manager for a technical B2B product – preferably in a high-paced startup
              • Self-motivated, independent worker with a sense of ownership and a multidisciplinary mindset – being able to understand and communicate with many stakeholders in different fields
              • Able to understand, explain and influence a product’s functionality & architecture
              • Experience working with APIs, databases and integrations
              • An excellent communicator (Hebrew and English), both verbally and in writing – able to break down complex concepts into actionable items
              • Background in cybersecurity, IT or threat intelligence – major advantage
              • Software development experience – advantage

              Apply Now

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              • Fullstack Web Developer

                KELA is looking for a talented full-stack web developer to join the dev team! As a team ...

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                Fullstack Web Developer

                KELA is looking for a talented full-stack web developer to join the dev team! As a team member, you will take part in developing new features from scratch as well as help improving and maintaining existing ones. The team is responsible for all of the user-facing applications, both client facing and back office systems. Development is done in Angular and Node.js.

                RESPONSIBILITIES:

                • Plan and develop new features for the different web systems, working together with the product manager to create a great user experience.
                • Collaborate with the rest of the team to improve and maintain the existing infrastructure.

                SKILLS & QUALIFICATIONS:

                • 3+ years of development experience with Node.js.
                • 3+ years of development experience with Angular/React/Vue.js.
                • Experience with NoSQL databases (MongoDB, Elasticsearch, etc..).
                • Excellent communication and teamwork.

                Apply Now

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                • Backend Developer

                  KELA is looking for a talented developer to join our R&D backend team. The team is ...

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                  Backend Developer

                  KELA is looking for a talented developer to join our R&D backend team. The team is responsible for the entire data collection and analysis processes. As a team member, you will take part in developing new system features from scratch as well as help improving and maintaining existing ones. This includes designing and implementing many different components to best fit the needs, with a holistic approach to the system. Development in the team is done mainly in C# and Python.

                  RESPONSIBILITIES:

                  • Plan and develop backend processes – from web scraping to data processing to making the raw data to actual useable intelligence.
                  • Collaborate with the rest of the team to define, design, and ship new features
                  • Work on new features and improving application performance

                  SKILLS & QUALIFICATIONS:

                  • Independent, autodidact and highly motivated
                  • 2+ years Hands-on experience with C# .Net.
                  • 1+ years Hands-on experience with SQL / NoSQL.
                  • Experience with Python
                  • Experience with Elasticsearch - Advantage
                  • Experience with web scraping - Advantage

                  Apply Now

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                  • サイバー脅威インテリジェンスアナリスト(日本人)

                    At the core of our Cyber Intelligence Center, KELA’s Threat Intelligence Analysts are in charge of data ...

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                    サイバー脅威インテリジェンスアナリスト(日本人)

                    At the core of our Cyber Intelligence Center, KELA’s Threat Intelligence Analysts are in charge of data collection and analysis processes by using a unique automated technology scanning a curated set of Darknet sources and providing fully targeted, actionable intelligence. The Japanese Cyber Threat Intelligence Analyst will conduct research both independently and with a larger team in order to detect cyber-security threats and produce analytical products. They will also participate in client engagements in Japanese and provide intelligence support where needed. The ideal candidate possesses an intelligence background, as well as knowledge in cyber-security and has excellent oral and written communication skills.

                    RESPONSIBILITIES:

                    • Collecting, analyzing, cross referencing and interpreting data from multiple sources
                    • Conducting Darknet and Open-Source research
                    • Investigating relevant intelligence sources, threat actors, attack tools and techniques and identifying new and emerging cybercrime trends
                    • Producing actionable intelligence reports for delivery to KELA’s clients
                    • Communicating with Japanese clients and supporting their intelligence needs

                    SKILLS & QUALIFICATIONS:

                    • Investigative and analytical problem-solving skills
                    • Excellent oral and written communication skills
                    • Experience in e-mail and verbal communications with Japanese clients - MUST
                    • Excellent attention to details and ability to organize and prioritize work with little supervision
                    • Active interest and creative thinking in cyber security
                    • Native Japanese Speaker - Advantage. N1 level will be considered pending other qualifications.
                    • Operate semi-autonomously to conduct collection, create solutions and support intelligence production
                    • High English proficiency level
                    • Familiarity with Darknet intelligence sources and ecosystem - Advantage
                    • Experience in a commercial cyber threat intelligence organization - Advantage

                    Apply Now

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                    • Threat Intelligence Analyst

                      At the core of our Intelligence Operations Center, KELA’s Threat Intelligence Analysts are in charge of data ...

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                      Threat Intelligence Analyst

                      At the core of our Intelligence Operations Center, KELA’s Threat Intelligence Analysts are in charge of data collection and analysis processes by using a unique automated technology scanning a curated set of Dark Net sources and providing fully targeted, actionable intelligence.
                      The Threat Intelligence Analyst will conduct research both independently and with a larger team in order to detect cyber-security threats and produce analytical products.
                      The successful candidate possesses an intelligence background, as well as knowledge in cyber-security and has excellent oral and written communication skills.

                      RESPONSIBILITIES:

                      • Collecting, analyzing, cross referencing and interpreting data from multiple sources
                      • Documenting the results and providing meaningful analysis products
                      • Producing actionable intelligence reports for delivery to KELA’s clients
                      • Conducting Open-Source, Deepnet and Darknet research
                      • Investigating relevant intelligence sources, threat actors, attack tools and techniques

                      SKILLS & QUALIFICATIONS:

                      • Investigative and analytical problem-solving skills
                      • Active interest and creative thinking in cyber security
                      • Experience in a cyber threat intelligence organization (military or commercial)
                      • Excellent oral and written communication skills
                      • Excellent attention to details and ability to organize and prioritize work with little supervision
                      • Operate semi-autonomously to conduct collection, create solutions and support intelligence production
                      • English as mother tongue
                      • Proficiency in additional foreign languages (Japanese, Chinese, Russian, Arabic etc.) - Advantage

                      Apply Now

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                      • Our
                        People

                        Join some of the brightest, most talented individuals in the cyber intelligence industry – we guarantee you'll learn something new every day. We’re a team of more than 80 people (and growing) striving to provide the best service through independent work and team effort.

                      • Our
                        Culture

                        KELA is a family. We believe you do your best work when you’re having fun! Come work with us and enjoy our daily happy hours, weekly drum or guitar lessons, coffee breaks on the sunny deck, spontaneous BBQ & wine lunches, and much more!

                      • Our
                        Offices

                        Our headquarters are located in the heart of Tel Aviv and featuring a stunning deck overlooking the city. The kitchen is fully stocked with unlimited cold, hot, and alcoholic drinks, ice cream, and plenty of delicious treats to keep you energized throughout the day. But that's not it! You can also find us in Tokyo, London, New York, and San Francisco.